How quickly can you install my new boiler?

In many cases we can install your new boiler as soon as the next day when you confirm your order before 3pm, subject to survey and stock availability.

Do you offer fixed-price boiler quotes?

Yes. You can get an instant, accurate fixed-price boiler quote in around 60 seconds by answering a few simple questions.

Which areas do you cover for boiler installation?

We install boilers across Lancashire including Burnley, Blackburn, Preston, Bury, Bolton and surrounding areas.

Which boiler brands do you install?

We install energy-efficient boilers from Main, Baxi, Worcester Bosch, Vaillant, Ideal and Viessmann.

Are your engineers Gas Safe registered?

Yes, all installations are completed by fully qualified Gas Safe registered engineers.

What is included with a new boiler installation?

Installation includes removal of the old boiler, fitting by a Gas Safe engineer, necessary pipework and flue, system cleanse, testing, commissioning, warranty registration and a Gas Safety Certificate.

Boiler FAQs – Gas Tech Plumbers

Answers to your most common questions about boiler installation, servicing, repairs, warranties and customer support.

1. Boiler servicing, safety & warranties

Q. Do I need an annual service for my boiler warranty?
Yes – most boiler manufacturers require a service every 12 months to keep your warranty valid. An annual check by one of our Gas Safe registered engineers also helps maintain efficiency, safety and reliability.

Q. What does a boiler service include?
A standard boiler service with Gas Tech Plumbers usually includes:

Visual inspection of the boiler and flue
Safety checks (including gas pressure and ventilation)
Cleaning key components where required
Checking for leaks, corrosion or wear
Testing performance and efficiency
Completing your service record or digital report

If we spot any issues, we’ll explain your options clearly before carrying out additional work.

Q. How long does a boiler service take?
Most services take 30–60 minutes, depending on the boiler type, age and condition. We’ll let you know if we anticipate needing longer.

Q. Is it safe to use my boiler if it hasn’t been serviced for a while?

If your boiler hasn’t been serviced in over a year, we recommend booking a safety check as soon as possible. While it may still be working, an unserviced boiler can be unsafe and less efficient.

2. Boiler installation

3. Quotes, pricing & payment

At Gas Tech Plumbers Limited, we carry out boiler installations safely, efficiently, and with minimal disruption to your home. Our engineers assess your heating needs, recommend the right boiler, and complete the installation to industry standards. We also ensure your new system is fully tested, explained, and ready to run smoothly before we leave.

Q. Are your quotes fixed-price?
Yes – our quotes are free and fixed-price. We keep pricing clear and transparent, with no hidden extras, so you know exactly what you’re paying for before any work starts.

Q. What’s included in my boiler installation quote?
Your quote will normally include:

The boiler itself and standard flue
Necessary fittings and pipework
Labour and installation costs
Disposal of your old boiler
Registration of your warranty
VAT

If something is optional (for example, smart controls or an upgraded filter), we’ll label it clearly so you can decide.

Q. Do you offer finance or payment plans?
If you’d like information on spreading the cost of a new boiler, please contact us directly. We’ll explain the options available and help you choose what’s right for you.

Q. How can I pay for my boiler or repair?
We accept common payment methods such as debit/credit card, bank transfer and cash (exact options can be confirmed when booking). Payment details will be clearly stated on your quote or invoice.

4. Repairs, breakdowns & emergencies

Q. Do you provide boiler servicing and repairs?
Yes – we offer full boiler servicing and repair for all major makes and models. Whether you need:

A routine annual check
A performance tune-up
An urgent breakdown repair

Our Gas Safe registered engineers are available across Burnley and the surrounding areas. We carry common replacement parts to complete many repairs on the same day.

Q. What should I do if I smell gas or suspect a carbon monoxide leak?
If you smell gas or suspect a leak:

Turn off the gas at the meter (if safe to do so)
Open doors and windows to ventilate
Do not use electrical switches, naked flames or smoke
Leave the property if necessary
Call the National Gas Emergency Service immediately (on the UK emergency number)
Once safe, contact us to check and repair your boiler or pipework.

If your CO alarm sounds, follow the same steps and treat it as an emergency.

Q. Can you fix my boiler if it’s an older model?
In many cases, yes. However, for very old or obsolete boilers, parts may be hard to source. If a repair isn’t cost-effective, we’ll provide an honest recommendation and a no-obligation quote for a replacement.

Q. Do you offer emergency call-outs?
If you have no heating or hot water, or another urgent issue, contact us and we’ll prioritise emergency cases wherever possible. Availability can vary depending on time of year and demand.

5. About Gas Tech Plumbers

Q. Are Gas Tech Plumbers a reputable company?
Yes – we’re trusted local specialists known for quality workmanship, honest advice and reliability. All engineers are Gas Safe registered, and we’re proud of our 5-star customer feedback across Lancashire.

Q. Are all your engineers Gas Safe registered?
Yes. Every engineer who works on gas appliances for Gas Tech Plumbers is Gas Safe registered and carries an ID card. You can always ask to see this on arrival.

Q. Which areas do you cover?

We are based in Burnley and cover Burnley and many surrounding areas in Lancashire. If you’re not sure whether we cover your postcode, just get in touch and we’ll confirm.

Q. What types of boilers do you install and repair?
We work with most leading boiler brands and types, including:

Combi boilers
System boilers
Regular (conventional) boilers

If you have a specific brand or model in mind, let us know and we’ll advise on suitability for your home.

6. Aftercare & customer support

Q. Do you offer customer support after my installation?
Absolutely. Our friendly, knowledgeable team is here for you before, during and long after your installation. If you have any questions, concerns or need help using your new boiler or controls, just get in touch.

Q. Will you register my boiler warranty for me?
Yes – once your installation is complete and paid for, we’ll register your boiler warranty with the manufacturer on your behalf. You’ll receive confirmation directly from them (usually by email or post).

Q. What if I have a problem after the job is finished?
If something doesn’t seem right after our visit, please contact us straight away. We stand by our workmanship and will arrange for an engineer to revisit and investigate as needed.

Q. How can I reschedule or cancel an appointment?
Please let us know as soon as possible if you need to change a booking. You can call or email our office, and we’ll do our best to find a new time that works for you.

Still have questions?

If your question isn’t covered here, we’re happy to help.