Frequently Asked Questions (FAQ)
Gas Tech Plumbers Ltd – Burnley & Lancashire
1. General / About Us
Q: Who are Gas Tech Plumbers Ltd?
A: We are a fully qualified plumbing, heating, and gas services company based in Burnley. All our engineers are Gas Safe registered. We offer everything from emergency repairs and boiler installations to full heating system upgrades and general plumbing. Gas Tech Plumbers
Q: What areas do you serve?
A: We cover Burnley and surrounding towns in Lancashire including Padiham, Nelson, Colne, Brierfield, Accrington, Blackburn, Great Harwood, Oswaldtwistle, Haslingden, Rawtenstall, Barnoldswick, Skipton, Bury, Clitheroe, Rossendale, Todmorden, Hebden Bridge, Oldham, Rochdale, Bacup, and more. Gas Tech Plumbers
Q: Are you available in emergencies?
A: Yes. We offer a 24-hour emergency call-out service, 365 days a year. Whether you have a burst pipe, no heating, or another urgent issue, call us at 01282 914044 or 07475 978821. Gas Tech Plumbers
2. Services
Q: What plumbing services do you provide?
A: Our plumbing services include leak repair, pipe work, replacing radiators, bathroom plumbing, hot water cylinder installation, appliance plumbing, and general plumbing maintenance. Gas Tech Plumbers
Q: Do you install, repair, and service boilers?
A: Yes. We supply and fit boilers, and we also do servicing, maintenance, and repairs for all major boiler brands. Our installations are carried out to Gas Safe standards. Gas Tech Plumbers
Q: What about gas safety & inspections?
A: We are Gas Safe registered, which means all gas work we do adheres to UK safety regulations. We also conduct gas safety checks and inspections for households, landlords, and commercial properties. Gas Tech Plumbers
3. Pricing & Offers
Q: What are your pricing options? Do you give quotes?
A: We provide clear, transparent quotes. For larger jobs like boiler installations or heating system upgrades, we’re happy to give free, no-obligation estimates. For emergency or smaller work, call‐out charges may apply.
Q: Do you have any special offers?
A: Yes — one of our current special offers is the Baxi 830 Combi Boiler supplied and fitted complete with a 10-year manufacturer’s warranty, magnetic filter, control, and thermostat. Fully fitted to Gas Safe standards. Gas Tech Plumbers
4. Safety & Quality
Q: What does Gas Safe registration mean?
A: Gas Safe registration is the legal standard in the UK for engineers working with gas. It ensures they are competent and qualified, guaranteeing safe, compliant work on boilers, cookers, and other gas appliances.
Q: How do I know your engineers are qualified?
A: All of our engineers are Gas Safe registered, and we follow the relevant regulations and best practices for every job. If needed, we can show you credentials and proof of registration.
5. Booking, Contact & What to Expect
Q: How can I book your services?
A: You can call us at 01282 914044 or 07475 978821, email us via contact@gastechplumbers.co.uk, or use the contact form on our website.
Q: What should I do in case of a plumbing or gas emergency?
Plumbing: Turn off your mains water supply (stopcock). Try to contain the leak if possible. Call us immediately.
Gas: If you smell gas or suspect a gas leak, open windows, avoid using electrical switches, leave the property, call the National Gas Emergency Service (0800 111 999), then get in touch with us.
Q: What should I expect when your engineer arrives?
A: Our engineers arrive promptly (if an emergency callout) or on a pre-agreed time for scheduled jobs. They will inspect the problem, explain what needs to be done, give you an estimate if necessary, do the work safely to Gas Safe standards, and clean up afterwards.
6. Warranty, Maintenance & Guarantees
Q: Do your boiler installations come with a warranty?
A: Yes. For example, with our special offer Baxi 830 Combi Boiler, you receive a 10-year manufacturer’s warranty. All installations are done to required standards with warranty cover. Gas Tech Plumbers
Q: How often should I service my boiler or heating system?
A: We recommend servicing your boiler at least once every 12 months. Regular servicing helps efficiency, prevents breakdowns, and ensures safety.
7. Miscellaneous
Q: Can you work for landlords and commercial properties?
A: Yes. We offer landlord services, including gas safety inspections for rental properties, and commercial & catering plumbing, for business premises. Gas Tech Plumbers
Q: Do you offer hot water cylinder installation or repair?
A: Yes. We handle hot water cylinder work (installation, repair, maintenance) as part of our plumbing and heating services. Gas Tech Plumbers
Q: How quickly can you respond to emergencies?
A: We strive to respond as quickly as possible. For emergency callouts, we are available 24/7 every day of the year. Response time depends on location and demand, but your safety is our priority.
Not Found What You Need?
We are here to help
Contact us today and speak to our highly experienced and friendly engineers, proudly serving Burnley, Padiham, Nelson, Colne, Brierfield, Accrington, Blackburn, Great Harwood, Oswaldtwistle, Haslingden, Rawtenstall, Barnoldswick, Skipton, Bury, Clitheroe, Rossendale, Todmorden, Hebden Bridge, Oldham, Rochdale, Bacup, Accrington, and surrounding areas. If you're searching for trusted gas engineer or plumber near me, we’re here to advise you on the best options available for your home or business.
Call Us
We offer a 24hr a day, 365 days per year emergency call out service.
Call us now! 01282 914044 or 07475 978821
Email Us
For general inquiries & questions, contact us
via email on contact@gastechplumbers.co.uk
and we will get back to you.
